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Anyone ever order a t shirt from these guys?  I ordered a t [BLEEP] for a few months ago.  Haven't got the shirt.  So far I've emailed them, messaged them on Twitter, Facebook, and emailed them.  No response.

 

I'd rather get the t shirt then dispute it on my credit card.  Any ideas?

For one, it looks like their customer service dept is very poorly run.

 

That is a very bad sign.

I have ordered shirts from them and never had an issue.

Quote:I have ordered shirts from them and never had an issue.
 

I love the shirt design.  I've never disputed anything on a credit card, but if I don't get the short soon, I'm going to have to.

 

Or....I'm getting whooshed.

Try calling them.  That's always the most effective way to fix a screw up. 

Quote:Try calling them. That's always the most effective way to fix a screw up.


My thoughts exactly but tried finding a phone number for the OP without any luck. There's nothing listed on their website or FB page.
The offices are on the Southside.  No phone listed, but I actually found the owner/designer on LinkedIn. 

 

It looks like a 1 man operation, so if you're not getting an immediate response from him, that's probably why.  If he's doing a lot of work with groups like the Teal Street Hooligans, there's got to be a way to contact him that will actually result in a response. 

Quote:https://www.facebook.com/austinisdead


The owner.
 

I'm curious, but how did you know that was the owner?  I can't find anything on that account to show he owns it.
Quote:I'm curious, but how did you know that was the owner?  I can't find anything on that account to show he owns it.
 

I know the guy.  He's actually a really cool dude, just probably caught up with other responsiblities at Void and what not.  I'd just message him, I'm sure he'll square up with you.  I've bought a lot from him.

Quote:I'm curious, but how did you know that was the owner?  I can't find anything on that account to show he owns it.
 

Not only that, but here's who owns http://www.minorthreadclothing.com

http://who.is/whois/minorthreadclothing.com

 

(Public record)

 

Registrant Name: WADE ELLIS

Registrant Organization: WADE ELLIS

Registrant Street: 2210-4 CORPORATE SQ BLVD  

Registrant City: JACKSONVILLE

Registrant State/Province: FLORIDA

Registrant Postal Code: 32216

Registrant Country: UNITED STATES

Registrant Phone: +1.9047202022

Registrant Phone Ext:

Registrant Fax:

Registrant Fax Ext:

Registrant Email: [Image: 6c3907d35919e13.png]@YAHOO.COM

Registry Admin ID:

Quote:Anyone ever order a t shirt from these guys?  I ordered a t [BAD WORD REMOVED] for a few months ago.  Haven't got the shirt.  So far I've emailed them, messaged them on Twitter, Facebook, and emailed them.  No response.

 

I'd rather get the t shirt then dispute it on my credit card.  Any ideas?
Just curious...a t bad word removed? Lol..did you forget the "R" in T Shirt???  Blush
Quote:Just curious...a t bad word removed? Lol..did you forget the "R" in T Shirt???  Blush
Yes.
Quote:I know the guy.  He's actually a really cool dude, just probably caught up with other responsiblities at Void and what not.  I'd just message him, I'm sure he'll square up with you.  I've bought a lot from him.
Agreed.  If you look at his profile on LInkedIn, the guy has like 3 jobs. 
Quote:Just curious...a t bad word removed? Lol..did you forget the "R" in T Shirt??? Blush


Either that or dude ordered something different and the seller is still trying to create a good product.
Quote:Just curious...a t bad word removed? Lol..did you forget the "R" in T Shirt???  Blush
 

Hahahaha, I'm just glad I didn't get a warning for it.
I ordered a RUN MJD shirt a few years back from them and had no issues. But if you are not getting responses, I would not hesitate to dispute the charge with your credit card company.

I messaged the guy on Facebook.  I hated sending him a note on his personal account, but I would much rather the t shirt than disputing the charges on my credit card.

 

It's a pretty awesome shirt.

Quote:Hahahaha, I'm just glad I didn't get a warning for it.
As long as the filters pick it up you're okay.  It's when people decide they need to find ways around the filter that things turn bad.