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Jacksonville Jaguars Fan Forums Feedback Board Feedback Heads up Mods..problems with the board again

Board Performance Issues We are aware of performance issues on the board and are working to resolve them! The board may be intermittently unavailable during this time. (May 07) x


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Heads up Mods..problems with the board again

  • Offline JagFanatic24
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#1
07-18-2023, 11:09 PM

It’s taking forever to open a thread. Also keeps timing out.

It’s been doing it for about 2 days.
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  • Offline NYC4jags
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#2
07-18-2023, 11:30 PM

(07-18-2023, 11:09 PM)JagFanatic24 Wrote: It’s taking forever to open a thread. Also keeps timing out.

It’s been doing it for about 2 days.

We're on it.
JiB contacted SuperUser 
He usually fixes these things within 48 hrs
Reply

  • Offline imtheblkranger
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#3
07-19-2023, 06:58 AM

(07-18-2023, 11:30 PM)NYC4jags Wrote:
(07-18-2023, 11:09 PM)JagFanatic24 Wrote: It’s taking forever to open a thread. Also keeps timing out.

It’s been doing it for about 2 days.

We're on it.
JiB contacted SuperUser 
He usually fixes these things within 48 hrs

I demand instant gratification!
IT WAS ALWAYS THE JAGS
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  • Offline JagFanatic24
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#4
07-19-2023, 08:44 AM

(07-18-2023, 11:30 PM)NYC4jags Wrote:
(07-18-2023, 11:09 PM)JagFanatic24 Wrote: It’s taking forever to open a thread. Also keeps timing out.

It’s been doing it for about 2 days.

We're on it.
JiB contacted SuperUser 
He usually fixes these things within 48 hrs

Thanks NYC
Reply

  • Offline JagFanatic24
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#5
07-19-2023, 12:27 PM

Test
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  • Offline Mikey
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#6
07-19-2023, 12:31 PM

(07-18-2023, 11:30 PM)NYC4jags Wrote:
(07-18-2023, 11:09 PM)JagFanatic24 Wrote: It’s taking forever to open a thread. Also keeps timing out.

It’s been doing it for about 2 days.

We're on it.
JiB contacted SuperUser 
He usually fixes these things within 48 hrs

PRAISE MOD Ninja
Reply

  • Offline HURRICANE!!!
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#7
07-19-2023, 12:41 PM

Good to know. I thought my 480 computer was having interface issues with my dial up modem.
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  • Offline TownCenterJag
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#8
07-19-2023, 03:48 PM

Haha I was really concerned about my wifi for a little bit but then realized it was just this site. No worries on my end though and glad we are back up.
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  • Offline RicoTx
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#9
07-19-2023, 04:25 PM

I’m 91% pleased.
[Image: IMG-1452.jpg]
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  • Offline copycat
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#10
07-21-2023, 08:01 PM

Well darn! It was working for a bit but it’s slow again.
Original Season Ticket Holder - Retired  1995 - 2020


At some point you just have to let go of what you thought should happen and live in what is happening.
 

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  • Offline Superuser
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#11
07-22-2023, 12:59 AM

Sorry all, I had the audacity to take a vacation, so I am away from my desk and haven't been checking my messages as often. 

It looks like I am in some sort of database debugging rabbit hole right now. Some queries are answered quickly and some are spending a ton of time getting hung up. 

I am looking into it, but it might take a bit longer to figure out exactly what's going on and fix it.
I am r00t. I am r00t? I AM r00t.
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  • Offline copycat
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#12
07-22-2023, 06:14 AM

(07-22-2023, 12:59 AM)Superuser Wrote: Sorry all, I had the audacity to take a vacation, so I am away from my desk and haven't been checking my messages as often. 

It looks like I am in some sort of database debugging rabbit hole right now. Some queries are answered quickly and some are spending a ton of time getting hung up. 

I am looking into it, but it might take a bit longer to figure out exactly what's going on and fix it.

Enjoy the vacay, just be backmin time for the start of the season
Original Season Ticket Holder - Retired  1995 - 2020


At some point you just have to let go of what you thought should happen and live in what is happening.
 

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  • Offline NYC4jags
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#13
07-22-2023, 04:23 PM

(07-22-2023, 12:59 AM)Superuser Wrote: Sorry all, I had the audacity to take a vacation, so I am away from my desk and haven't been checking my messages as often. 

It looks like I am in some sort of database debugging rabbit hole right now. Some queries are answered quickly and some are spending a ton of time getting hung up. 

I am looking into it, but it might take a bit longer to figure out exactly what's going on and fix it.

Thanks!
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  • Offline Superuser
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#14
07-22-2023, 11:47 PM

I tracked the issue down to....me not paying AWS enough.  Rolleyes

Looks like the database was sporadically running out of 'storage performance'; I have tweaked some AWS settings and things should hopefully be back to normal.

If anyone observes further slowdowns, please do post a message here (with the time that the issue happened if possible!).
I am r00t. I am r00t? I AM r00t.
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  • Offline Mikey
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#15
07-24-2023, 12:41 PM

no issues, just wanted to say thanks for the effort to get things back running well. Thankfully, dead part of the offseason is ideal timing for these wrinkles!

I've worked in support positions before, and nobody ever contacts you when things are smooth. You and the rest of the crew running this board are very appreciated, even if we don't say it often enough. Thank you all!
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  • Offline RicoTx
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#16
07-26-2023, 12:42 PM

(07-24-2023, 12:41 PM)Mikey Wrote: no issues, just wanted to say thanks for the effort to get things back running well. Thankfully, dead part of the offseason is ideal timing for these wrinkles!

I've worked in support positions before, and nobody ever contacts you when things are smooth. You and the rest of the crew running this board are very appreciated, even if we don't say it often enough. Thank you all!

Suck up.

Tongue
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