(08-11-2019, 08:09 PM)rollerjag Wrote: I don't know what others have experienced, but I found DirecTV's customer service declined after the AT&T merger. I played the complain game as Eric1 described for years, it became a much harder sell recently. But my main reason for dropping DirecTV was my location. My internet options are limited to DSL with a top DL speed of 15 mbps for $59 per month or Spectrum cable at 30 mbps for $19. (100 mbps is available but I live alone, 30 is plenty). I can bundle TV, internet and phone for less that my total DirecTV bill, and save $100 per month total on those 3 services. I give up Sunday Ticket but there are ways to see the games