This is why I keep a little cash in a number of different banks/CUs, if something like this ever happened I have the flexibility to move automated stuff to another account, and firing poor performers isn't a major endeavor.

I don't understand how anyone would continue doing business with this institution if crap remained sideways this long. That's a bad sign, and it's hard to believe that normal service is that much better than you could find practically anywhere else.

If you're forced to bank with them, I'm sorry, and hope they get this fixed ASAP. If not, take everything but 5 bucks out, bank elsewhere for a spell, you can always come back once systems are restored.

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