(06-05-2024, 10:30 AM)The Drifter Wrote: Where to start..... To say that I am NOT a happy camper this morning would be the understatement of the century. So, I ordered something I need off of Amazon to be delivered to my current address. In the delivery instructions I clearly stated that the delivery should not be before 8:30am since that's when the office opens. So, I check my email this morning and the 1st one I see is from Amazon. It stated that the delivery could not be completed..... Why you ask? Because the driver attempted to deliver my order at 7:30 AM, a full hour before the office opened. This is not the 1st issue I've had with their drivers, when I lived at my previous address, even though the buildings in the complex were CLEARLY marked A,B,C,D, etc, my items were very often delivered to the WRONG BUILDING!, right apt number but, THE WRONG BUILDING! Now, does Amazon really expect me to keep buying from their site if the drivers that they hire are complete morons in my area? They need to give their hires a reading test and then a reading comprehension test so the orders they deliver get to the right place at the desired time. End of rant.......

Sucks that happens. Happened to us plenty of times. I had a problem like that a few weeks ago. I ordered 5 pounds of bromine tabs and new filters for our hot tub, total amount of the purchase was close to $150.. On the day of delivery, my Amazon app said that my order was delivered on my front porch, but this time, no photo was included with delivery (usually they send a photo of your delivery to your account).. Never received one, but still said it was delivered. Nothing there.. So I called Amazon and they told me to give it 24 hours because sometimes the app says "Delivered" when it's technically on it's way. So I waited 24 hours, nothing. Called Amazon back and they filed it as "Lost" and ordered me a replacement on my whole order. My replacement order was delivered the very next day (with photo of delivery) to my home. 

A few days later, the wife and I come home from shopping and there's a box on our front porch. It was the order that was lost, someone delivered it. Still, no photo with this delivery, no notification that it was delivered, nothing. So I called Amazon again because I wanted to send that order back since I got my replacement. They told me that my order was fulfilled and my Lost Item ticket was signed off on as "Completed".. So I ended up with a nice little BOGO on Bromine tabs and filters lolol

I had every right to complain, but I also got $150 worth of hot tub goods for free!!

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