Quote:Also ATT is probably the worst company I've ever dealt with personally, run away, you won't be sorry. 

 

 

Quote:In my experience, ATT (warts and all) is much better quality service all around than Komcast.  Reliability of their lines and equipment are higher, and customer service better as well.

 

 

Quote:I would say exactly the opposite. In my experience AT&T flat-out sucked, forcing me to go back to Satan (Comcast).

 

I moved to 100% mobile data and dropped cable tv because of AT&T.  I remember when I had Comcast their worst was I had to reboot the modem all the time.  Uverse was flat out breaking every week.   And when Uverse breaks, nothing works.  TV + internet is down all at once.  You can't even watch stuff STORED ON YOUR DVR.  And every time it broke, they did nothing to fix it. On the phone, they insist on going through a endless procedure which amounts to nothing more than rebooting your router and it always ends in sending out a tech after wasting an hour of your time.  Even when the techs came, they don't really have the capability to actually fix anything.  They never actually diagnosed and fixed any problem, it just worked again without them understanding why.  Another stupid thing is Uverse doesn't even have a physical location.   Their techs may as well be delivery guys.  AT&T is pretty garbage all around in my experience.  Go to any starbucks.  Their wifi used to be slow and now it's super fast.  Why?  Because they dropped AT&T and went with google.  Then go to Barns & Noble.  Wifi is super slow.  Guess who supplies it.

 

 

Quote:Many of my friends who have Comcast complain about outages and not receiving the speed promised.  None of which I've experienced with Uverse.  Our church stream and guest wifi struggles with Comcast.  Comcast completely crashed downtown during the Rockville weekend.  The nearest available server was all the way out in MacClenny, making service awful at best that Saturday.

 

DirecTV was my favorite of them all, back when they had TiVo driven DVRs (best interface IMO.)  My reason for leaving was to bundle internet.  My DirecTV service was out maybe 20 minutes when we had our last hurricane(s) hit about 10 years ago.  My mother in law's Comcast service was out an entire week during that same storm.

 

My kids have two tablets, we have three computers, a PS3, two smart phones, and a smart TV and I've got no issues with Uverse.  Occasionally I'll have to reboot the router (2-3 times a year) but other than that it's smooth sailing.

 

Consider yourself lucky.  Just hope the service doesn't go out, because they can't fix it.  I had only 1 outage for the first year, and after that I couldn't trust Uverse for a week.  Even though comcast isn't an option for me, AT&T scared me off of all the television/cable providers.  I'm going to avoid them as long as possible and hope LTE data keeps getting cheaper.

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