Quote:Phone support jobs were never middle class. In-person support jobs are, but those are pretty hard to outsource. There are lots of good examples for your argument, but this isn't one of them. I know a senior supervisor for a tech support company out here. He makes $17/hour after nine years with the company. Hardly a middle class income.

 

That has been my experience as well. I don't work in a call center but the company I work for has one in the same complex. Most of the phone jobs pay 10-12 bucks an hour. I was surprised to find out the managers and senior managers had salaries on par with entry level positions in other areas. And alot of them work nights and weekend. 

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