Quote:Well I attended the Suns game last night.  I was hoping for major changes to the fan experience at the ballpark. I came away majorly disappointed.  Let's just say the Suns have much room for improvement.

 

Let's start with the good news. The place was packed last night.  They said 8,600 but it looked much bigger and their automated ticket scanners failed last night so I think the count was low.  Suns did a good job putting out the news about new management.

 

The bad news?   The Suns were totally unprepared for the crowd.  It was a mess.  Any time there is a crowd the box office gets backed up and last night was no exception. Long lines to get tickets.

 

And, long lines to get in the ballpark even when you had a ticket.  The were doing more checks of bags coming into the place, and so at home plate entrance they funneled people thru 2 lines  (the have 4 normal entrances in front) so if they had 4 checkers those lines would have been cut in half.    In addition they had a entrance just off to the side where season ticket holders were allowed to enter.   When we attempted to use that entrance we were informed that the folks on the Weekender Plan who have been season ticket holders for 10 years, are no longer considered season ticket holders.

 

But they paled in comparison to the mess at the concession stands.  EVERY stand had long, long, waits.  Every one that mentioned it said 1 hour.  The people next to us got in line after the Anthem and got back middle of the 3rd.  

 

I'll edit this post later with more thoughts.