(06-30-2020, 03:49 PM)Jagsfan4life9/28/82 Wrote:

(06-29-2020, 08:07 PM)Jags Wrote: Can anyone explain why I’d get a “router behind router error” and how to fix it?  For 2+ years I’ve had att gigabit internet.  Fed that to a netgear nighthawk and life was great.  Today my wife got that error Message while trying to login to work.  So I tell her to pull the plug out the nighthawk into att’s modem/router.  That got her through the workday.  Since then I’ve had to eliminate the nighthawk and run everything either wired or wireless from the art equipment.  I used to have everything wired or wireless from the nighthawk.  Called att but they weren’t helpful.  As long as their equipment worked and I had internet problem solved.  I read to turn off WiFi from the att router but that didn’t fix the issue. Any other settings I should change on either piece of equipment?   They both up to date firmware wise.  Just puzzled on why out of the blue it happened. 

I’m up and running off att’s equipment but really want it back how it was. Now my damn thermostat won’t stop saying Not connected to internet! <——now that is truly a “trivial annoyance”.  Any advice is welcomed.

Sorry, I never attempted to address your question. Considering it worked as is for two years, I'd be less likely to suspect a configuration issue and more likely to suspect an equipment failure issue. I wonder what would happen if you replaced the AT&T router with the Netgear router? How many output ports are on the AT&T router? Perhaps the one the Netgear router is connected to is bad. Try switching ports.

I’ve got four ports.  They all seem to work.  I haven’t tried taking out the ATT router.  This isn’t my forte but I was under the impression I had to have it connected since it is a modem as well?  I reset the netgear but never did a factory reset.  So I’m going to try that.  For the life of me, I can’t remember why I bought the netgear router and the pros to having it instead of Using the ATT one.  Probably gaming related.  Was much easier to open ports for the Xbox and give it a static IP. Idk.   So who knows.  If it doesn’t work I may just roll with ATT’s equipment.

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