So about a month ago, I ordered a new recliner chair for myself.. A rocker recliner with heat and massage. Cost me about $1700.. A few weeks later, the recliner was delivered by UPS to my front door. I brought the boxes inside and started to open them up to start assembly. Well, the chair ended up being the wrong color that I ordered.. I ordered a slate grey and I ended up with a blue. I was a little perturbed but I put it together anyway because I wanted to give it a try before I call the company up and request a trade in for the color I paid for. The chair was awesome. The heat and massage hit on all cylinders. Felt wonderful..

The next day, I call up the company, tell them about their error and wanted my slate grey sent. They told me to box it back up, include the remote and wires it came with and they were going to talk with UPS about pickup. A few days later, UPS was here and picked the boxes back up. I did miss the chair as it was so comfy and couldn't wait for the other one to come in the correct color.. A few days later, the company that I purchased the chair from called me back up and told me that I would have to wait an extra 2 months for the slate grey chair to show up.. I told them that I wasn't waiting that long for a chair to be delivered and asked for a refund.. They gave me the refund a few days later back on my card and I went to LazyBoy and bought a slate grey rocker recliner. Only this one didn't have heat or massage. I was a little disappointed but oh well, I loved my new chair..

Now, just yesterday, my wife and I got home as we had some errands to run and I pull up into our driveway and there were 2 huge boxes sitting on our front porch. It was the chair with heat and massage that I sent back. So I drug the boxes inside and called the company about the mix up.. After about 10 minutes on the phone with their customer service, the lady told me that they have no record on their computer about a purchase and since they already issued me a refund, my account was closed. She told me that I won't be charged for the chair and Merry Christmas..

So now I have a free $1700 chair with heat and massage and a new LazyBoy.. I'm gonna have a hard time deciding where to sit.. Good problem to have!!

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