(06-20-2023, 03:34 PM)Sneakers Wrote:

(06-20-2023, 10:25 AM)homebiscuit Wrote: The Chief Jag was an engineer for the automotive industry. I always thought it interesting that he said car manufacturers regard dealerships as the customer. Car buyers are considered end users.

It was obviously before online ordering, but I believe Lee Iacocca used to say dealerships were the manufacturers only customers.

Right.  And that's always been my experience.  I've bought 5 new cars in my life. I've never come close to the experience p_rushing and Marty describe.  

It's always, 
If it's not here, we don't want to talk about it.  
If it's definitely on the way, we will begrudgingly discuss, but you have to be here the day it gets here.  We won't hold it for you or for anyone.
If it's not here and it's not on the way, forget it.  
If it's at another dealership, go there! We don't like other dealerships, and other dealerships do not like us.
If it's here, you better come now, it's not going to be here long!

I wonder what manufacturer they bought from. All 5 of those cars were Asian brands with North American VINs. They didn't come on a ship.

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