Energy providers.

I'm currently in the process of moving house and changing my energy tariff from an 'electric only' to gas and electricity (heating is powered by gas). Now, I called my provider to switch tariffs effective 30th January.. well it seemed as though they got confused by this. Firstly they cancelled my tariff completely which effect from 4th January.. this is 5 days BEFORE I called them. Then they tell me I can't change my tariff before I move in, but in the next breath they say that changing tariffs and addresses can take up to 21 days to take effect.

Having spoken with 10 (TEN) different people over a 2 hour gruelling period, it turns out that guess what? Yep.. they could do it after all.. Hey, at least it was a Freephone number!

---