(04-05-2022, 05:52 PM)Jags Wrote:

(04-05-2022, 09:57 AM)Mikey Wrote: Betcha a dollar the lift operator dropped the pots off the shelf.

IIRC, if you look items up in-store they should also tell you where the item is, but not sure if that is just for items on sales floor or items out of reach as well. Would make sense if their inventory system told them where to find the extra stock when the shelves were bare, right?

Before we left the store we knew they needed a forklift and the associate even pointed us where they were.  They cancelled the order.  Apparently they had a truck come in.  My wife actually got a couple phone calls from the customer service dept.  guy left a VM said he knew she wanted them and will hold 2 for her for 24 hours and if she needed longer to call and let them know.  Like with my shelving unit, this store seems to realize they dropped the ball and try to make up for it.  I was surprised they even cared.  My wife just called me while I was typing this.  Turns out she talked to the guy that called, got her straight to the front of the line and loaded her car for her.  Now I have to unload it. Ugh.