(04-04-2022, 08:34 PM)Jags Wrote: So a few weeks back, I posted about my Home Depot customer service and was surprised/happy with it.    My wife wants to put a couple flower pots out front.  Idk why flower pots cost so damn much, but they do.  We go into Lowes and Home Depot to find they didn’t have what she wanted.  She’s online and sees our local HD has 4 of the ones she likes.  We go in and pick them up with the potting soils and the plants she wants in these things.  We can’t find thes 125.00 planters anywhere!  They show it’s in stock.  We show a garden associate the item we want, they check and say they have 3 in stock.  Cool we only need 2!  So after about 15-20 (added to the time we already spent looking for this item) of the HD employee looking for it (I guess people paying 125.00 for a stupid [BLEEP] pot aren’t capable of finding it in the store and realizing it’s in a spot the forklift is needed) we’re told it is in…. Overhead and a forklift is needed!  Yeah, I don’t work here and I could’ve told you that.  Another 15-20 minutes go by and we desire to leave.  I know my wife wants these damn things and I know for even just 40-50 minutes it’ll get her [BLEEP] outside with me so I stop the garden clerk.  She too takes 5 min and says it’ll be about 35-40 minutes before a forklift operator can get it.  Says, we can wait but better off ordering online for curbside pickup.  Wife is more impatient than I at times.  She reluctantly makes an order online for these stupid pots.  We expect it to be ready by end of day.  She places an order for these two pots that we (us and the employees agree are in stock and need a forklift to get). Sorry horrible grammar.  She’s waiting to pick these pots up. She for whatever reason is excited.  As the day goes on she finally gets an email.  Your order is ready, but we canceled part of it.  These  [BLEEP], cancel her pot order.  But send her an email saying the plants and potting soil are ready.  Why the [BLEEP] do we need that without the planters?