(02-21-2024, 08:36 AM)RicoTx Wrote:

(02-21-2024, 08:09 AM)The Real Marty Wrote: Something that is irritating me these days is contractors who don't respond when you try to contact them.  For example, a well-known local contracting company (Home Remedies) has a website with a form you can fill out and they will supposedly respond to it.  You fill in your name and contact information, describe the project you would like them to talk to you about, and click the button.  I did this and I got no response.  I followed up, and I still got no response.  I encounter this behavior all over the place.  If you call a contractor, typically you get voice mail, you leave a message, and they never call you back.  Not even to tell you they're too busy.  I swear, these days, if you try to contact 12 contractors, most of them will simply not respond.  That is a terrible way to run a business.

I'll take that over my other favorite tact.  They make an appointment, you go out of your way to stay home, and they just don't show.

I placed an order with a well-known nation-wide company, had to wait 6 weeks for installation, their installer showed up, told me he needed to go get a part, and never came back.  When I called the company to find out what happened, they didn't know, or wouldn't tell me, but told me I could make another appointment and it would take another 6 weeks to get someone to my house.

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